Appointment Policy

We’re excited to care for you!

For returning physiotherapy patients who have not been seen in over 3 months but less than 6 months, we ask that you schedule a minimum 45-minute follow-up appointment. If it has been more than 6 months since your last visit, a new assessment is required. This allows your therapist the time needed to re-evaluate your current condition, address any changes that may have occurred, and create an updated treatment plan tailored specifically to you.

To help us manage our schedule and ensure every patient receives the best possible care, we kindly ask for a credit card to be securely stored on file when booking your appointment. Your card will only be charged in the event of a late cancellation (less than 24 hours’ notice) or a no-show, which will result in the full service fee being charged. Full details about this policy are included in the digital intake form you’ll receive automatically after booking.

We truly appreciate your understanding and cooperation — it helps us keep things running smoothly and ensures everyone receives the care they need.

Gayathri ( Gaaya) comes with more than 22 years of clinical experience treating a multitude of conditions. She graduated with her Bachelor of Physiotherapy (India) in 2004 and then graduated from Massey University (NewZealand) in 2009 with a Post Graduate in Health Science, specializing in Sports and Exercise Science.

Being a Level 3 Advanced Pelvic Health Physiotherapist , she has given excellent results in multitude of her clients ranging from pregnancy related pelvic pain to chronic pelvic pain/bladder incontinence and sexual dysfunction. She treats men and women. 

 Gaaya is also a McMaster University-certified Medical Acupuncture Provider. She is one of the few G.L.A.D – Arthritis Therapist who can help hip and knee arthritis clients. She a proud student of Robin Mckenzie himself for MDT - McKenzie Techniques for spine and also skilled in Mulligan concepts of joint and spine mobilizations. 

She has primarily worked in a clinical setting, but does have experience working with Sports teams, Outpatient department in a multi-specialty hospital. She displays a great deal of passion for yoga and owns a Gold membership (CYA- RYT- 500) from Canadian Yoga Alliance.

Gaaya is enthusiastic about dancing, cooking, and being active along with her young family.

Gayathri ( Gaaya) comes with more than 22 years of clinical experience treating a multitude of co... Read More

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Mex Physio - Oakville
Located at: 1400 Cornwall Rd, Unit 17, Oakville
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